Refund Policy

Last updated November 9, 2026

The short version

VERITAS Argent is a digital license. Once your key is delivered and works, the sale is final. If something on our side goes wrong, we make it right.

When you get a refund or a replacement

• Your key was not delivered within 24 hours of a confirmed payment.
• Your key does not work and we cannot fix it within 72 hours of your ticket.
• You were charged twice for the same order.

When you don't

• You changed your mind after the key was delivered and activated.
• VERITAS stopped working for a while after a Roblox or executor update. We fix these.
• Roblox or an experience moderated or banned your account.
• Your key was revoked for breaking the Terms of Service.

Robux orders

Roblox does not let us send Robux back. Eligible Robux orders get a working key or a replacement instead.

How to ask

Open a ticket in our Discord with your order ID and the email you used. PayPal refunds go back to your PayPal account. Crypto refunds go to a wallet address you give us, for the US dollar amount you paid.

Chargebacks

Talk to us first. Opening a chargeback or PayPal dispute without contacting us revokes the key for that order.